Shipping & Refunds

Please Note: Any import duties and taxes are charged once the parcel has reached the destination country and these charges must be paid by the recipient of the parcel.  If you refuse to accept shipping of the items you have purchased, the courier may return the items back to us. In the event this happens, OMA'S OWN FOODS may be required to pay additional charges to the courier in respect of the cost of return including customs and import duties that were payable by you. We will look to recover these costs from you by deducting the relevant amount from any refund owed to you.  

Refunds : If you are unhappy with your order for any reason, please contact us and we will find a way to rectify the situation!  Unfortunately we cannot accept returns because all of our products are food.